Gambling should be an enjoyable form of entertainment — never a source of financial stress or personal harm. r7789 provides tools, resources, and direct support to help every player stay in control. If you ever feel gambling is affecting your wellbeing, we are here to help.
r7789 is strictly for adults aged 18 and over, or the higher minimum age required by the operator or licence jurisdiction. We employ KYC verification processes to confirm the age and identity of all registered users. Underage gambling is prohibited and any account found to belong to a minor will be immediately suspended. Parents and guardians should use parental-control software to prevent access by under-18s.
r7789 provides a range of responsible gambling tools, accessible directly from your account. These are available to every registered user at any time — no questions asked.
Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Limit increases are subject to a mandatory cooling-off period before they take effect — decreases apply immediately.
Define the maximum amount you are willing to lose within a set period. When your net losses reach this threshold, your account will be restricted from further wagering activity for the remainder of the period. This tool helps you stay within your pre-agreed budget.
Set a maximum session duration. When your session time limit is reached, you will receive a prompt to log out or extend your session, helping you maintain awareness of how long you have been playing and encouraging natural breaks.
Enable in-session notifications that periodically display a summary of your current session — time elapsed, total wagers, and net result. Reality checks create regular pause points and help counteract the immersive nature of extended gaming sessions.
Request a temporary account restriction of 24 hours, 48 hours, 7 days, or 30 days without permanently closing your account. During a cool-off period, you cannot log in, deposit, or place wagers. Promotional communications are suspended during this period.
Request a formal self-exclusion for a minimum of 6 months, up to 5 years, or permanently. During a self-exclusion period, your account is fully suspended and you cannot re-register. All marketing communications are ceased. Self-exclusion requests are actioned promptly by our support team.
Setting limits is straightforward. Here is how the process works from start to finish.
Problem gambling can develop gradually. Many people do not realise it is happening until it has significantly affected their finances, relationships, or mental health. Being aware of the warning signs is the first step toward getting help.
In Pakistan, gambling-related stress can be particularly difficult to address due to social stigma. We understand this reality. Our support team handles all responsible gambling requests with complete discretion. You do not need to explain yourself or justify your request — simply reach out, and we will help.
The signs listed here are not a clinical diagnosis. If several of these situations feel familiar, we strongly encourage you to use r7789's self-exclusion tool and seek support from a qualified counsellor or mental health professional in your area.
Chasing losses Continuing to gamble — or increasing bet sizes — after a losing session in an attempt to win back money already lost. This is one of the most common and destructive patterns in problem gambling.
Gambling with money you cannot afford to lose Using funds allocated for essential expenses — rent, bills, groceries, loan repayments — for gambling, or borrowing money specifically to fund wagering activity.
Being unable to stop Finding it difficult or impossible to stop gambling once you have started, even when you intended to play for only a short time or a fixed amount.
Hiding gambling activity Concealing how much time or money you spend gambling from family members or friends, or feeling shame or guilt about your gambling behaviour.
Gambling affecting daily life Work performance, studies, personal relationships, or physical health being negatively affected by gambling — including sleep disruption, distraction, or neglecting responsibilities.
Preoccupation with gambling Spending a significant amount of time thinking about past gambling sessions, planning future wagers, or calculating how much money you need to bet next.
Consider these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our limit-setting tools or request a self-exclusion.
This self-assessment is for personal reflection only and is not a clinical diagnostic tool. Two or more "yes" answers suggest that speaking with a support professional or using r7789's self-exclusion feature would be a positive step. There is no shame in asking for help — it takes genuine strength.
Responsible gambling is not a compliance checkbox at r7789 — it is a core part of how the platform is designed and operated. From the moment you register, the tools to stay in control are available to you without restriction.
We do not contact users who have self-excluded with promotional material. We do not remove self-exclusions early. We do not encourage users who have set deposit limits to increase them. Our marketing practices are designed to attract adults who choose to gamble for entertainment, not to exploit vulnerable individuals.
Our customer support team receives specific training on responsible gambling. Any team member can process a limit request, self-exclusion, or account closure immediately. If a support interaction gives the team reasonable concern about a user's wellbeing, they are trained to raise it proactively.
r7789 also applies automated monitoring to detect patterns that may indicate problem gambling — such as unusually rapid bet escalation, repeated failed withdrawal cancellations, or contact with support expressing gambling-related distress. Where such patterns are identified, our team may reach out to check in. We may limit account activity if we have serious concerns about a user's welfare.
Pakistan has a complex legal environment around gambling, and we recognise that many of our Pakistani users — in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and elsewhere — may face social or cultural barriers to discussing gambling difficulties openly. Our support team handles all responsible gambling interactions with complete discretion and without judgment.
r7789 does not claim authorisation from the Government of Pakistan, the PTA, the State Bank of Pakistan, or any Pakistani provincial authority. Online gambling may be restricted under Pakistani law, including the Prevention of Gambling Act 1977. Users are solely responsible for complying with the laws applicable to their circumstances. This page does not constitute legal advice.
r7789 operates under an international gaming licence framework that mandates responsible gambling measures as a condition of operation. These include mandatory age verification, provision of self-exclusion tools, staff training on problem gambling identification, and compliance with the responsible gambling standards set by the licence jurisdiction. We take these obligations seriously.
If you are struggling with problem gambling, we strongly encourage you to seek help from a qualified professional. While r7789 cannot provide clinical support, we encourage users to contact:
If you share a device with children or young people in your household, we strongly recommend installing parental-control software that blocks access to online gambling websites. This is particularly relevant in Pakistani homes where multiple family members may share a single phone or computer.
Widely available parental control tools include device-level content filtering on Android and iOS, and browser-level blocking extensions available on desktop platforms. r7789 supports any effort to prevent underage access to gambling platforms and asks parents and guardians to take an active role in supervising minors' online activity. If you believe a minor has accessed r7789, contact our support team immediately.
If you are in control and playing for entertainment, r7789's full platform is available to you. If you need support, we are here around the clock — no judgment, no delay.
18+ only — or the higher minimum required by the operator/licence jurisdiction. Gambling involves financial risk and is not a reliable source of income. Local laws in Pakistan may restrict gambling. If gambling is causing harm, please seek help. Play responsibly and within your means.